Comments on: Remember the Basics of TCP/IP When Publishing Web Servers http://blogs.isaserver.org/shinder/2008/07/13/remember-the-basics-of-tcpip-when-publishing-web-servers/ Written by Dr Thomas W Shinder, consultant to Microsoft, HP and many Fortune 500 companies on ISA firewall and Web proxy deployments this blog is where administrators get information about ISA Server Universal Threat Management firewalls. Topics include how to manage, deploy, and troubleshoot ISA Server as a network firewall, Web proxy/Web cache, remote access VPN server and VPN gateway to provide a high level of network security for all corporate computers. Fri, 21 Nov 2008 03:37:11 +0000 http://wordpress.org/?v=MU by: Thomas Shinder http://blogs.isaserver.org/shinder/2008/07/13/remember-the-basics-of-tcpip-when-publishing-web-servers/#comment-195195 Sun, 13 Jul 2008 17:04:00 +0000 http://blogs.isaserver.org/shinder/2008/07/13/remember-the-basics-of-tcpip-when-publishing-web-servers/#comment-195195 Hi Yuri, Excellent points! I didn't even consider the value of netmon in a "political" situation. I agree that it would be very useful to have those traces in such circumstances. Thanks! Tom Hi Yuri,
Excellent points! I didn’t even consider the value of netmon in a “political” situation. I agree that it would be very useful to have those traces in such circumstances.

Thanks!
Tom

]]> by: Yuri Diogenes http://blogs.isaserver.org/shinder/2008/07/13/remember-the-basics-of-tcpip-when-publishing-web-servers/#comment-195194 Sun, 13 Jul 2008 17:01:46 +0000 http://blogs.isaserver.org/shinder/2008/07/13/remember-the-basics-of-tcpip-when-publishing-web-servers/#comment-195194 Hi Tom, Good points about the behavior. When we went to the netmon path was also to show the reader how things work behind the scenes. As you said sometimes customers overlook the basic TCP/IP functionality and showing the netmon is a good way to remind them the basics. The other point that it is also good to share about using netmon in such scenario is: sometimes you are on a conf call with the ISA Admin, the Networking guy and you try to explain why is failing without showing the netmon. The Networking guy sometimes swears that there a route and it should be working just fine since the devices that he administers are "well configured". At that point our friend netmon is a good way to proof the point. This happens a lot in PSS since we have to deal with multiple teams in the customer side. Thanks for your comments and clarification about the behavior. Yuri Diogenes Hi Tom,

Good points about the behavior. When we went to the netmon path was also to show the reader how things work behind the scenes. As you said sometimes customers overlook the basic TCP/IP functionality and showing the netmon is a good way to remind them the basics.

The other point that it is also good to share about using netmon in such scenario is: sometimes you are on a conf call with the ISA Admin, the Networking guy and you try to explain why is failing without showing the netmon. The Networking guy sometimes swears that there a route and it should be working just fine since the devices that he administers are “well configured”. At that point our friend netmon is a good way to proof the point. This happens a lot in PSS since we have to deal with multiple teams in the customer side.

Thanks for your comments and clarification about the behavior.

Yuri Diogenes

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