Get Hotfixes from PSS without using the Phone
You need a hotfix. You know it’s not your fault and you know that the hotfix will fix the problem. You haven’t misconfigured the software, you haven’t stolen the software, and you’re not trying to run a hork mode firewall (I had to throw that one in 
)
How do you get the hotfix without having to sit on the phone? Send an email request! Yes, you can request hotfixes over email. Just head on over to:
https://support.microsoft.com/contactus2/emailcont...hotfix
HTH,
Tom
Thomas W Shinder, M.D.
Site: www.isaserver.org
Blog: http://blogs.isaserver.org/shinder/
Book: http://tinyurl.com/3xqb7
Email: tshinder@isaserver.org
MVP — Microsoft Firewalls (ISA)
Jason Jones Says:
September 1st, 2007 at 6:17 pm
Or just go to the Microsoft Premier Support website and download them
Vitalhostage Says:
September 20th, 2007 at 3:37 pm
I tried this one the other day and the reply in the email from Microsoft said that someone would be in touch within 8 hours. I went cold after that!